Data Protection Statement Regarding the Use of Data on Qeep
Data protection is a matter of trust and your trust matters to Qeep. It is therefore important to us that your personal data is protected and that its collection, processing and use in relation to Qeep's service offering on the http://www.Qeep.de website is compliant with the law. In this document, we want to tell you about how we collect and use data, in order to give you an overview of how your personal data will be used.
The Responsible Establishment for the collection, processing and use of your personal data, as defined in the German Federal Data Protection Act („BDSG”), is K2 Interactive GmbH, Venloer Str. 47-53, 50672 Köln („Qeep”). If you would like Qeep to cease collecting, processing or using your data in accordance with the clauses below, whether entirely or with respect to specific measures, you can revoke your consent by email or letter to the following addresses:
Qeep Support c/o K2 Interactive GmbH
Venloer Str. 47-53
Email: [email protected]
Collection, processing and use
Generally we only collect personal data where you either supply it yourself when registering a user account or making a transaction or provide it to us when contacting us by email or via the contact form. In these cases, we will use the personal data supplied by you exclusively for forwarding a transaction or a transaction request to our cooperating partners and payment providers or for making contact in accordance with your request.
Your personal data will only be disclosed or otherwise passed on to third parties if this is necessary for the purpose of forwarding a transaction or a transaction request or if you have previously consented to it. In all cases, we will treat your personal data as strictly confidential and will only pass it to the payment provider subject to compliance with the applicable rules under data protection law. Qeep will not transmit the personal data supplied by you to countries outside the scope of application of Directive 95/46/EU of the European Parliament and of the Council of 24 October 1995 and will only process it in accordance with the applicable data protection legislation unless you expressly consent to its transmission.
If you set up a User Account with Qeep, the data input by you will be stored and processed by Qeep. Qeep uses this data solely in order to be able to provide you with the functions on the website and in order to improve your user experience on the website and the service offering as a whole. For instance, you have the option to save and track offers. Data on your searches is stored for this purpose. Specifically, the search terms are stored, as is technical information about your device and the browser. The data will only be processed for the functions described and for statistical purposes. It will not be disclosed to third parties unless in connection with the forwarding of a transaction or a transaction request to the relevant provider.
Use of your data for marketing purposes
In addition to processing your data in order to forward a transaction or a transaction request to our cooperating partners and providers, we also use your data in accordance with the paragraphs below in order to communicate with you about our service offering, your searches or other products or marketing campaigns and in order to recommend products or services to you that may be of interest to you.
You may revoke your consent to the use of your personal data for advertising purposes at any time, without incurring any charges other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email, fax or letter) shown in Clause 1.
We use a double opt-in procedure for the sending of our newsletter. This means that we will only email you a newsletter if you have expressly confirmed to us in advance that we should activate the newsletter service. In order to receive the newsletter, you must enter your email in the box provided for this purpose. We will then send you an email notification and ask you to click the link contained in the email to confirm that you would like to receive our newsletter (this is known as a „double opt-in”). If you no longer wish to receive newsletters from us, you can revoke your consent at any time without incurring any charge other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email or letter) shown in Clause 1. Naturally, you will also find an unsubscribe link in every newsletter.
Email product recommendations
You will regularly receive product recommendations from us by email. You will receive these product recommendations whether or not you have subscribed to a newsletter. We want to provide you in this way with information about products from our service offering that may be of interest to you on the basis of your recent searches.
If you no longer wish to receive product recommendations from us, you can revoke your consent at any time without incurring any charge other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email, fax or letter) shown in Clause 1. Naturally, you will also find an unsubscribe link in every email.
Qeep provides you with the opportunity to log in to our services with your existing Facebook Account (Facebook Connect). If you take advantage of this service, we will only be given access to information about you which you explicitly agree to be disclosed to us. The use of Facebook Connect will not give us any access to further information on your Facebook Profile. The disclosed data will be only used to create a new Qeep user account. No permanent connection between the two accounts (Facebook and Qeep) will be established. Using Facebook Connect, you will be connecting directly with the Facebook-Server, 1601 South California Avenue, Palo Alto, CA 94304, USA. Facebook will receive information about you, using your login credentials with the Qeep services.
If you do not wish to enable cookies, you will still be able to browse our website. You can configure your browser so that it does not accept cookies, or so that you will be informed on every occasion a website wishes to store a cookie on your computer. It is also possible to erase any already existing cookies stored by your browser.
Besides Google Analytics, Qeep also uses ”Google AdWords“. AdWords is used for purposes of Conversion-Tracking, in order to evaluate the effectiveness of certain advertisements and functions on the Website. AdWords also creates and stores a cookie as soon as you click on an advertisement. This cookie is not used for any personal identification, but shall only provide the information where you have visited the same advertisement within a time period of 30 days. You can prevent your browser from storing this cookie by choosing the appropriate settings in your browser software.
Qeep also uses the Hotjar web analytics service provided by Hotjar Ltd., St Julians STJ 1000, Malta, Europe. The service may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website, except text in password fields of any randomly selected visits. Hotjar does not collect personally identifiable information that you do not voluntarily enter in this website. It may only collect randomly selected visits (only by storing anonymized IP-addresses). Hotjar does not track your browsing habits across other web sites or text inputted in password fields. The information collected by Hotjar is used in order to improve the Qeep website, make it more user-friendly and monitor that it is performing correctly. Hotjar does not disclose any information to third parties. In case you do not wish any recordings done by Hotjar, you can opt-out from the Hotjar Services for all websites using these services over the following link: https://www.hotjar.com/opt-out. Clicking on this link, will store a cookie on your device. In case you delete all cookies from your browser, you will have to click on this link again.
Qeep provides you with different Social-Plug-Ins. As soon as you select one of them and click on the particular button, potentially a direct connection with the servers of the particular Social-Media-Provider will be established.
Any kind of support inquiry can be transmitted via our contact form on the Qeep website. For organizing those support inquiries, Qeep uses a ticketing system provided by Help Scout, Inc., 131 Tremont Street, 3rd Floor, Boston, MA 02111-1338, USA. Help Scout processes the information as well as date and time of the inquiry, disclosed by the user via the contact form. Help Scout then submits the information to the Qeep ticketing system. In case you do not wish Help Scout to process your inquiry, please feel free to contact the customer service of Qeep via [email protected].
Right to information and other rights
Under the Federal Data Protection Act, you have a right to be informed free of charge of the personal data stored about you, as well as a right to have it corrected, blocked or deleted. Your personal data will be deleted if you have demanded its deletion and there is no countervailing legal duty to retain it, if the data is no longer required for the purpose for which it was stored or if its storage is prohibited for other legal reasons. We take the protection of your data very seriously. To ensure that your data protection queries are dealt with reliably and as quickly as possible, please send any queries by email or post to the addresses below, stating your identity clearly:
Qeep Support c/o K2 Interactive GmbH
Venloer Str. 47-53
Email: [email protected]
Your personal data will not be passed to third parties except as provided for above unless you provide your express consent. This will not apply, however, where Qeep is required by law to disclose personal data to investigative, law enforcement and regulatory authorities if and to the extent that this is required for the prevention of threats to state and public security and for the prosecution of criminal offences.
If you have any queries or suggestions in relation to data protection at Qeep, please use the contact options shown above.
You can print or save this document by using the normal functions of your browser (usually under „File“ -> „Save as“). You can also download and store this document in .pdf format.
K2 Interactive GmbH
Version: February 2018